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Ratings, reviews & customer voices

Customer satisfaction is our number one priority.
Therefore, we are very grateful for ratings and reviews of your order.

Write a review

Would you like to share your experience of Fleurop with other customers?

Leave a review on Trustpilot or Google.

Do you have a complaint?

Are you unhappy with your bouquet, would you like to cancel an order, has there been a problem with your order or has the delivery time not been met? Before you leave a review, please contact our customer service department so that we can resolve your issue as quickly as possible. Send your complaint or claim to reklamation@fleurop.de or use our contact form to describe your concern.

Don't forget to include your order number so that we can investigate and resolve your issue as quickly as possible.

You can also use our telephone service. You can reach our customer service Monday to Friday between 8 am and 4 pm and Saturday between 8 am and 12 pm on the following hotline: 030 71371-202

Reviews & testimonials

We use several review sites to give you a better idea of how satisfied our customers are with our service. Trusted Shops and Trustpilot ensure transparency and are reliable sources of real feedback from our customers.

Read here what Fleurop customers have to say about their flower orders.

Trustpilot reviews:

Trustpilot